Manager, QA Engineering

Our dynamic Byte Platform teams are rapidly growing as we optimize our digital ordering channels and technology innovations to create competitive advantages for our restaurants around the globe. We are looking for a Quality Engineering Manager to lead a high-performing team of performance test engineers and automation engineers. You will be the strategic and technical driver of automation tools and frameworks for our eCommerce, Menu Management, Labor and Inventory, Point Of Sale, and Kitchen Display systems. Your role will focus on ensuring system performance, scalability, and reliability, while also upholding automation best practices across API, Web, and Mobile platforms.

You’ll work closely with cross-functional teams, including product, development, and DevOps, to deliver seamless, high-quality user experiences through a robust quality engineering discipline.

You Will:

· Lead, mentor, and grow a team of performance and automation engineers.

· Oversee and contribute to the design, development, and execution of performance tests for our GraphQL-based eCommerce APIs and services.

· Drive root cause analysis of performance issues using observability tools such as DataDog, ensuring continuous system optimization.

· Guide the implementation and evolution of test automation frameworks for API, Web, and Mobile platforms.

· Collaborate with development and DevOps teams to optimize performance and quality in a cloud-native infrastructure.

· Define and track KPIs and quality metrics to evaluate system health, test coverage, and automation ROI.

· Maintain a strong partnership with product and engineering leadership to align quality efforts with business goals.

· Stay current on emerging technologies and industry best practices in quality engineering, DevOps, and cloud architecture.

You Have:

· 5+ years of proven experience managing distributed quality engineering teams, with a focus on performance and test automation.

· At minimum bachelor’s in CS, CIS, engineering, or equivalent experience

· Strong Computer Science fundamental knowledge including data structure and algorithms, system design.

· 5+ years of extensive experience with NodeJS and Typescript.

· Deep technical knowledge of code first performance testing tools (e.g., k6, Gatling) and performance analysis via DataDog or similar platforms.

· Deep technical knowledge of code first test automation tools (e.g., Playwright, Appium, WebdriverIO, BrowserStack)

· Experience with Federated GraphQL is strongly preferred.

· Extensive hands-on experience with AWS cloud services and Kubernetes, including monitoring, scaling, and troubleshooting.

· Excellent grasp of CI/CD pipelines, with the ability to integrate automated testing into deployment workflows.

· Experience with observability, monitoring, and logging best practices in distributed systems.

· Strong communication, leadership, and stakeholder management skills.

Salary Range: $134,500 - $158,300

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. 

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.

Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 59,000 restaurants in more than 155 countries and territories under the company’s concepts – KFC, Taco Bell, Pizza Hut and Habit Burger & Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. Habit Burger & Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2024, Yum! was named to the Dow Jones Sustainability Index North America, and the company was recognized among TIME Magazine’s list of Best Companies for Future Leaders, Newsweek’s list of America’s Most Responsible Companies and USA Today’s America’s Climate Leaders. Yum! also received widespread recognition in 2023, including being listed on the Bloomberg Gender-Equality Index; and Forbes’ list of America’s Best Employers for Diversity. In addition, KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneur’s Top Global Franchises Ranking for 2023.