Digital Technology Leader (LA&C)

We are looking for a Bilingual (English/Spanish) Regional Digital & Technology (D&T) leader for our LA&C business, with a proven track record in leading digital transformation and performance. This role is part of a fun, fast-paced, and supportive culture, where all our success comes from our belief in people and investing in our top talent.

Key Responsibilities:

Digital Leadership:

• Lead and develop the Digital & Technology strategy for the LA&C region.
• Influence at every level, imparting digital knowledge and skills in a constructive, empowering, and collaborative way.
• Drive digital performance by ensuring the overall tech stack works seamlessly for the benefit of the customer and the teams in-store.
• Ensure franchisee compliance with brand standards, including driving adoption of the Byte product suite.

Capability Building, Leadership & Direction:

• Provide direction, leadership, and coaching to both permanent and contractor expertise within the Digital & Technology team.
• Hold self and team to high standards at all times, proactively identifying, assessing, and mitigating strategic risks.
• Build awareness across the business and franchise community on technology projects and initiatives.
• Ensure franchise partners and key vendors have the resources and know-how to successfully execute and deliver digital performance.

Technology Strategy & Leadership:

• Set out the regional strategy for technology, balancing business drivers, supplier roadmaps, project dependencies, and technical constraints.
• Be accountable for regional input into technology brand standards, Byte product roadmaps, and brand technology strategies and projects.
• Establish and manage relevant budgets across the Technology teams.
• Drive digital and technology brand standard adoption with franchisees.
• Determine structures and resourcing across Technology in partnership with HR & Finance.
• Coordinate subject matter expertise to support analysis of data to diagnose issues or determine enhancements.
• Assure regional suppliers and intercede with support from supporting functions as required.
• Define key strategic initiatives within the digital and technology roadmap to drive overall brand performance and innovative experiences.

Ad Hoc Support:

• Serve as a senior escalation point for Technology issues with franchisees, Yum D&T, and Yum approved technology suppliers.
• Occasionally work outside of traditional core hours to manage suppliers and third parties to ensure systems released across Global Pizza Hut best support the business.

Required Qualifications:

• Must be Bilingual in Spanish and English.
• You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday.
• 5+ years in leadership positions, with experience in digital and technology leadership, ideally in senior roles within E-Commerce, Digital Marketing, or other fast-paced tech and digital organizations.
• Knowledge and experience with digital and operational tools and platforms, including CRM, Loyalty, CDP, and POS.
• Strong relationship-building skills and the ability to gain influence with key stakeholders to drive data-driven decisions.
• Strong teamworking ethos that fits the Global Pizza Hut working culture and values.
• Initiative and drive for self-development beyond company-assisted training and mentoring; active in the training and mentoring of others.
• Global or regional scope exposure, ideally with franchisee relationships or in fast-paced, customer-facing industries.
• Bachelor's degree required.

Preferred Qualifications:

• Master's degree preferred, in fields such as E-Commerce, Digital Marketing, Digital Transformation, Information Technology, or Business Administration.

Salary Range: $139,000 to $160,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.