Title: Instructional Designer
Compensation Range: $84,500 - $99,500
Location: Plano, TX (Hybrid)
Purpose of the Job:
Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including: online, virtual instructor-led or in-person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives.
Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners.
What You'll Be Cooking Up:
Project Management (25%)
- Gain alignment with cross-functional partners and key stakeholders to influence training strategy.
- Set timelines and work with cross-functional partners to meet key deliverables.
- Manage multiple-moving parts of projects as needed.
- Create and manage full-cycle training project plans incorporating the ADDIE model, including tracking and recognizing key milestones, managing training budget and costs, etc.
- Ensure deliverables are on time, on budget, and meet expectations.
- Partner with outside vendors to deliver projects that meet expectations on time and within cost
Design/Develop Training Solutions (65%)
- Leverage ADDIE model to deliver large-scale learning designs.
- Own the design and development of full-cycle training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, instruction, short-form videos, micro-learning, gamification, etc.) that best support the learners’ needs and business needs.
- Leverage storytelling techniques to captivate learners, simplify complex concepts, and enhance comprehension and retention in instructional content.
- Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content.
- Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System.
- Lead the creation, deployment, and continuous improvement of training programs to support the KFC system.
- Manage existing role-based curriculum and components and update as needed.
- Consult with cross functional partners to evaluate their training solutions, and provide expert knowledge that will elevate the effectiveness of those solutions.
- Problem-solve current business issues and creatively identify learning solutions to positively impact business need.
Build Know How (10%)
- Serve as instructional design expert on project who challenges the status quo by offering creative solutions.
- Clarify and align on the learning objectives for each project and link to performance.
- Educate cross-functional partners on the roles and accountabilities of training.
- Continually look for ways to improve training design to increase training efficiency and produce top business results.
- Stay up to date on learning industry trends and innovations.
- Curious mind-set with a passion for our restaurants.
Evaluate Effectiveness of Training Initiatives (5%)
- Measure, monitor and improve the efficiency and effectiveness of training delivery processes.
- Determine, implement, and evaluate data collected on training effectiveness, including from LRS.
The Ingredients You’ll Need:
- Bachelor’s degree (Instructional Design, Adult Learning, Communications, or similar degree).
- Years of Experience – 2-3 years of experience in a related training role.
- Understanding the practical application of ADDIE model and adult learning theories and principles.
- Well versed in learning developer software programs and similar programs used to develop content.
- Experience in full scale learning curriculum design and execution at various levels of an organization.
- Demonstrate the ability to effectively navigate ambiguity by adapting to changing priorities, making informed decisions with limited information, and maintaining progress on projects despite uncertainty.
- Proficient in utilizing and managing Content Management Systems (CMS) to organize, update, and deliver instructional content.
- Ability to perform in a fast-paced environment.
- Strategic, forward-thinking, and creative with high standards.
- Desire to continuously learn and innovate.
- Well-organized and self-directed individual with strong project management skills and a team player.
- Strong analytical capabilities with good judgment and strong operational focus.
- Excellent verbal and written communication skills with the ability to make successful presentations to individuals/groups at all levels within the organization.
- Ability to influence various partners, including teammates, cross-functional partners, and other stakeholders.
- Strong follow-up skills and ability to hold accountability at all levels of the organization.
- Strong problem-solving capability – to analyze issues and use creativity to identify resolutions.
Perks of the Job:
- Competitive salary and benefits package.
- Opportunity to innovate within a global brand and make a significant impact.
- Collaborative, fast-paced work environment with a focus on professional growth and development.
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