Product Owner, Delivery

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The role of Product Owner, Delivery will lead and manage all aspects of technical programs as they relate to scope management, schedule, resources and budget while actively mitigating risks and managing issues to ensure all aspects of the program are delivered successfully. In addition, this individual will be a key contributor to collaborate and establish strategic technology direction, defining solutions, and evangelizing new initiatives including consumer and team member capabilities across all impacted cross functional teams. 

With this role, the opportunities are endless as a key team member on the Digital Technology team, you will be part of the exciting transition Taco Bell is making in the digitization of the business. You will be leading the way as Taco Bell continues to transform and innovate the Quick Service Restaurant industry. You will be managing highly strategic initiatives that enable exciting and engaging technology and digital experiences for our consumers and team members. 

The Day-to-Day:

• Lead and maintain the Delivery technology, ensuring its optimal performance and alignment with business objectives. Define and track key operational metrics to measure efficiency and effectiveness, leveraging data-driven insights to drive continuous improvement. 

• Build strong partnership with internal stakeholders (operations, marketing, finance and platform tech teams) and external vendors to ensure program delivery success in relation to Franchise management. Act as the main point of contact to address franchisee concerns and questions associated with Delivery. 

• Lead, guide, and facilitate integration activities with cross-functional departments across various platforms to ensure successful implementation and ongoing support. 

• Oversee and manage the daily progress of program and release initiatives, ensuring adherence to schedules, effective scope issue management, and maintenance of quality standards. 

• Oversee and maintain all data metrics affecting the Delivery program, ensuring the accuracy and timely receipt of data files from aggregators. Additionally, provide clear explanations of reports and dashboards to stakeholders, highlighting their impact on the Delivery business. 

Is This You?

• BA/BS degree required
  
  
• A technical or accounting background is a plus 

• At least 6+ years of technology project/product management required, QSR Delivery Program experience a plus 

• Proven success in defining, managing, and developing resources and teams within large, matrixed project environments.  

• Skilled in coordinating cross-functional teams, optimizing workflows, and ensuring successful project execution in complex organizational structures.  

• Proven expertise in technology delivery, change and program management methodologies, concepts, practices, procedures and standards. 

• Positive, self-motivated attitude and detail-oriented with excellent follow-up skills. 

• This role may require occasional availability outside of regular business hours to support P1 or P2 escalations as needed. 

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: ­­$106,700 to $145,000 annually + bonus eligibility + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - To view the "Know Your Rights" poster, click here: https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.  You may also access Taco Bell’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees at https://jobs.tacobell.com/wp-content/themes/jobs.tacobell.com-2024/assets/build/doc/Employee+Privacy+Notice+%28TB%29+%2820230701%29_2024%2811-15-2024%29-Final.pdf

Taco Bell will consider qualified applicants with arrest or conviction records per the fair chance acts in California, Los Angeles, and San Francisco.  Applicants for jobs in Los Angeles County can learn more by clicking here.  Philadelphia applicants can review information about Philadelphia’s fair chance act by clicking here.