Business Operations Advisor (non-traditional markets) - Remote

We are seeking an experienced Business and Operations Advisor to join our team, working closely with our non-traditional licensee partners (retail stores, cinemas, airports, etc.) to build a strong Pizza Hut operation. The ideal candidate will possess a strong background in business coaching, operational efficiency, relationship management and driving new unit growth. This role plays a critical part in driving a successful licensee business through meaningful collaboration between the licensee partner and Pizza Hut.

Key Responsibilities:

• Serve as the Business Advisor for our licensee partners, fostering strong, collaborative relationships
• Provide guidance and support to new and existing licensees in all aspects of restaurant operations, including food quality, customer service, profitability, and growth
• Drive strong operational results through Pizza Hut brand standards and operational procedures; implement accountability processes to ensure compliance
• Support new unit growth through initial and ongoing training to licensee partners and their staff, ensuring best practices are followed and company standards are upheld
• Conduct Business Reviews with licensees to achieve established targets including assessment of financial, operational and business performance
• Collaborate with cross-functional teams within Pizza Hut to ensure alignment and support for non-traditional licensee partners

Required Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or related field
• 5+ years of experience in business coaching, operations management, or a related role, preferably within the food service or retail industry
• Strong leadership, coaching, and mentoring skills
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels within the organizational and with external partners. 
• Ability to analyze financial statements and operational reports and develop action plans to achieve performance targets
• Ability to work independently, managing multiple priorities and deadlines
• 40-50% Travel Required, including quarterly meetings at our Plano headquarters.

Preferred Qualifications:

• Experience working with non-traditional or multi-unit retail environments
• Knowledge of the Pizza Hut or QSR industry and familiarity with food safety regulations
• Bilingual or multilingual capabilities

If you have a passion for driving operational excellence, ensuring brand standards, and coaching and mentoring others to achieve their full potential, we encourage you to apply for this exciting opportunity as a Licensee Operations Advisor! 

Salary Range: $96,700 - $113,800 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Who We Are

Founded in 1958, Pizza Hut - a subsidiary of Yum! Brands, Inc. - now operates more than 18,000 restaurants in more than 100 countries. Pizza Hut is leading the way in providing customers with great experiences, innovating with technology and new products, as well as delivering exceptional service.

Our People & Culture

We're looking for people who LOVE pizza and thrive in a fun, past paced, and customer-centric environment. At our corporate campuses, Pizza Hut has created the perfect place for you to grow your career. Every day, you’ll work to support our franchisees and teams across the U.S., continuously challenging yourself to feed more possibilities. In return, we’ll provide professional development and career growth opportunities so that you can become your best and achieve your goals. And we’ll sweeten the deal by immersing you in our world-class recognition culture and providing a robust array of benefits, some highlights include:

• Hybrid work schedule and year-round half day Fridays 
• Onsite childcare through Bright Horizons 
• Onsite dining center
• Onsite gym with fitness classes and personal trainer sessions 
• 4 weeks of vacation per year plus holidays and time off for volunteering 
• Tuition reimbursement and education benefits 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care

Giving Back

As a global company, Pizza Hut aims to make the world better by acting responsibly with respect to food, planet and people. Whether it’s donating food through the Harvest Program or supporting literacy with the Pizza Hut BOOK IT! Program – the company, our franchisees and our team members are committed to improving the communities we serve.

Pizza Hut is an equal opportunity workplace and committed to fostering an inclusive, diverse culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history).